Privacy Policy
Precision Tools & Welding
Last updated: March 2026
1. Overview
Precision Tools & Welding ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store and disclose your personal information when you use our website.
2. What information we collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Business name (if provided)
- Any information submitted via contact forms
- Technical data (such as IP address, browser type and device information)
3. How we collect your information
We collect personal information when you:
- Submit a contact form on our website
- Contact us directly via email or phone
- Interact with our website
- Use features that rely on third-party services (such as analytics tools)
4. Why we collect your information
We collect and use your information to:
- Respond to enquiries and provide support
- Communicate with you about our products and services
- Improve our website and user experience
- Analyse website usage and performance
- Maintain security and prevent misuse
We do not sell your personal information.
6. Third-party services
We may use trusted third-party service providers to support our website and operations, including:
- Firebase (for backend services and hosting)
- Analytics providers (such as Google Analytics)
These providers may store or process data on servers located outside Australia.
7. Data storage and security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Access and correction
You may request access to or correction of your personal information by contacting us using the details below.
We will respond within a reasonable timeframe.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us and we will investigate your complaint.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Contact
If you have any questions about this Privacy Policy or your personal information, please contact:
Precision Tools & Welding
paul@grandpacificindustrial.com.au
11. Updates
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.